| US Shipping Details |
| Standard
Shipping is via UPS ground. Express Air shipping is available
but you will have to contact us
before the auction ends to make preparations.
Shipping to HI,
AK. & PR is available by air only. Please email for cost.
|
| Orders Shipping To Canada |
I
CAN NOT BE RESPONSIBLE FOR ANY DUTY/TAX/BROKERAGE FEES THAT MAY BE
CHARGED! We have no control over them, nor will be able to quote you on
what they may be. However
DHL generally will pass the package on to you local Post office thus
eliminating most if any duty fees you may have incured through othe
carriers.. I ship DHL AIR
for all Canadian shipment unless otherwise requested. Email for
shipping costs if requesting a different carrier. |
| Orders Shipping Internationally |
|
I accept
Paypal, Visa, Mastercard and Money Orders for payment on
international orders. I do not accept wire transfers. I will ship to
any country. Shipping charges
cover only the cost of shipping the item and insurance. WE
ARE NOT RESPONSIBLE FOR ANY DUTY/TAX/BROKERAGE FEES THAT MAY BE
CHARGED! We have no control over them, nor will be able to quote you on
what they may be.
- I ship
by UPS Expedited for all international shipments. Email for shipping
costs if you live outside of the countries specified below
- I can mark as a gift upon request
at the time of payment. Sorry, we will not lower the value because we
must claim full amount for insurance purposes.
|
| Payment Terms |
| Payment is due
within 10 days of auction end. We reserve the right to relist the item
if payment is not made without prior arrangements.
Shipping and
insurance is required.
I
accept
Paypal, Money Orders and Cashiers Checks. I do not accept
wire transfers or personal checks.
On any
international orders, we are not responsible for any duty, tax, or
brokerage fees.
|
| Returns |
| I will accept
refunds or exchanges within 7 day of the receipt of the item. Item
must be in the original box, and in new condition. ITEM CAN NOT BE USED
OR PLACED ON A HORSE IN ANY WAY,SHAPE OR FORM! We reserve the right to
refuse returns in which the value has
been diminished in some way. item must be returned packed in the same
condition in which it is received.
Contact us FIRST
for shipping directions and a return authorization #.
A note must be
include in the box stating the item #, your email address, the full
reason for the return and whether you would like an
exchange or refund .
|
| Combined Shipping |
| I can
combine
shipping for multiple items on many of our products. Please email to
confirm and if any additional cost will be necessary.
|
| Shipping Time Frame |
I try and ship all items within 24 -72 hours after paymnet is received.
If you pay on a Friday after 12:00am pacific time then I will ship out
the following Monday morning.
Expedited
shipping is available, but you will have to contact us and make
arrangements before the auction ends. Please do not request a tracking
number immediately after the payment is made. You will be forwarded a
tracking number once the package is picked up by UPS. If the 48 hours
has passed and you still haven't received the tracking number, we will
then accept requests.
|
| Email
Requests |
I try
my hardest to reply to
all emails within 24 hours. Please be patient and wait one full day
before emailing me the same request again. If for some reason you are
not recieving return emails from me, it may be that your spam filter or
alternate email addresses are preventing the email from arriving.
Please check any spam or bulk folders for replies.
If you still are
not receiving emails, please forward me your phone number so I can
contact you directly.
I generally
answer all emails from between 10:00am - 3:00 pm pacific standard time
M-F. I do not answer emails over the weekend, sorry.
|
| FEEDBACK! PLEASE
READ BEFORE LEAVING
FEEDBACK!! VERY IMPORTANT! |
| Feedback
is very important to me, and the differance between you
leaving me a positive or a negative can make or break my account.
Mistakes can happen, and if for any reason as all you
feel as though you are unable to leave me a positive feedback with a 5
star rating in all catigories I request that you please email me first
and give me the chance to make things right. If this is to much to ask
of you or you are simply an impatient person please do not bid on my
auctions. It is my goal to give the best service avaialbe, and keep a
rating of 5 stars and 100% feedback .
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